Privacy policy

Privacy Policy

At Sacred Roots Health Drinks Ltd, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Who We Are

Sacred Roots Health Drinks Ltd ("we", "our", "us") is a UK-based company dedicated to providing high-quality health drinks. For any questions regarding this policy, you can contact us at:

Email: sacredrootshealthdrinks@yahoo.com
Address: UK

2. What Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide to Us:

Name
Email address
Phone number
Delivery and billing addresses
Payment information

2.2 Automatically Collected Information:

IP address
Browser type
Operating system
Website usage data (e.g., pages viewed, time spent on the site)

2.3 Information from Third Parties:

Payment processors or delivery partners.

3. How We Use Your Information

We use your information for the following purposes:

3.1 To Fulfill Orders:

Processing payments
Shipping products
Communicating order status

3.2 Customer Support:

Responding to inquiries and resolving issues.

3.3 Marketing:

Sending promotional emails (if consented).

3.4 Improving Our Services:

Analyzing website usage to enhance user experience.

3.5 Legal Compliance:

Complying with applicable laws and regulations.

4. Sharing Your Information

We will never sell your personal data. However, we may share it with:

4.1 Service Providers:

Payment processors
Delivery companies

4.2 Legal Authorities:

When required by law or to protect our rights.

4.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets.

5. Your Rights

Under UK data protection law, you have the following rights:

5.1 Access: You can request a copy of the personal data we hold about you.

5.2 Correction: You can request corrections to inaccurate or incomplete data.

5.3 Erasure: You can request the deletion of your personal data, subject to legal obligations.

5.4 Restriction: You can request limited processing of your data in certain circumstances.

5.5 Objection: You can object to the processing of your data for direct marketing.

5.6 Data Portability: You can request a transfer of your data to another service provider.

To exercise these rights, contact us at [insert email address].

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand website usage and improve functionality.

6.1 Types of Cookies We Use:

Essential cookies: Necessary for website operation.
Analytical cookies: Collect anonymized usage data.

6.2 Managing Cookies: You can adjust your browser settings to refuse or delete cookies. However, this may impact site functionality.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

8. Data Security

We take appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. This includes:

Encryption of sensitive data
Secure servers
Regular security audits

9. International Transfers

If your data is transferred outside the UK or EEA, we ensure it is protected under applicable laws and contractual agreements.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with an updated revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: sacredrootshealthdrinks@yahoo.com
Address: UK

Effective Date: 01/01/2025